Managed IT · Cyber Security · Web & App Development

We run your IT, secure your business, and build what comes next.

Thirty years keeping businesses online. Support, Microsoft 365, penetration testing, ISO 27001, phone systems and the websites and apps that win you work. One team, fully handled.

24/7 monitoring30 years onlineUK based support
Signal core
// ThinkTech NOCLive
Network uptime99.98%
Avg response7min
Tickets resolved today31
Threats blocked (24h)1,284
Deploys this week
12
What we are

One partner across three jobs most firms split between suppliers.

// Run

Keep it running

Day-to-day support, Microsoft 365, networks, Wi-Fi and phone systems, looked after so your team never thinks about them.

// Secure

Lock it down

Cyber Essentials, penetration testing, ISO 27001, email security, backup and disaster recovery. Proof you are protected.

// Build

Build what is next

Fast, modern websites and web apps on current technology, hosted and maintained by the people who already run your IT.

What we do

Ten services. One number to call.

Most IT companies cannot build you a website. Most web agencies cannot pen test your network. We do both, so nothing falls between the gaps.

Interactive build
How we build

The websites and apps that win you work.

We build on current, proven technology, the same stack this site runs on: Next.js and Sanity for fast, editable sites, deployed on Vercel and Cloudflare for speed and security worldwide. For you that means a site that is fast, secure and genuinely yours.

And because the team that runs your IT also looks after your site, there are no agency handovers and nothing falls between suppliers.

Drag the core to explore. Built with live WebGL.

Why ThinkTech

Thirty years online, with the rare ability to build the thing and secure the thing under one roof.

You get a single accountable partner who understands your whole setup, from the code on your website to the firewall on your network. No finger pointing between suppliers, no gaps in your security, no waiting on hold.

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Years in IT
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Services, one partner
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Standard support SLA
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UK based
Thirty years

From break-fix to a full IT, security and web partner.

1990s

Break-fix beginnings

Fixing PCs, servers and networks for businesses across Hertfordshire and Essex.

2000s

Networks and Microsoft

Designing and managing business networks, email and the Microsoft stack as firms grew.

2010s

Managed services

Shifting to proactive monitoring and maintenance, so problems became rare instead of routine.

2020s

Security and the web

Cyber Essentials, penetration testing and ISO 27001, alongside modern websites and web apps.

Today

One partner, fully handled

IT, cyber security and the web under one roof, for businesses that want it all looked after.

The ThinkTech difference

One partner, not three suppliers to juggle.

Juggling separate suppliers

  • Separate bills and contracts from your IT company, your web agency and your security tester
  • Finger pointing when something breaks between systems
  • Gaps where nobody owns the join between your site, your network and your data
  • Explaining your setup again to a different supplier every time

The ThinkTech way

  • One partner and one bill for IT, security and the web
  • One team that owns the whole picture, so nothing falls between suppliers
  • Security built into everything we run for you, not bolted on
  • People who already know your setup and answer the phone

The standards and platforms we work to

Cyber EssentialsMicrosoft PartnerISO 270013CXVercelCloudflare
How we work

A clear path from first call to fully managed.

01

Audit

We review what you run today, where the risks are and what is costing you time or money.

02

Roadmap

A clear plan and fixed pricing. You see exactly what we will do and what it delivers.

03

Implement

We do the work, migrate, build or secure, with minimal disruption to your team.

04

Manage

Ongoing monitoring, support and improvement, so it stays fast, secure and reliable.

Pricing

Simple, monthly, no surprises.

Indicative starting points. We tailor the exact plan to your headcount and systems after a short audit.

Web Care
£75 / month

Hosting, updates and looking after your site.

  • Managed hosting and SSL
  • Updates, backups and uptime monitoring
  • Small content and design changes
  • Priority email support
Enquire
Security & Compliance
From £POA

Projects priced on scope.

  • Cyber Essentials certification
  • Penetration testing and reporting
  • ISO 27001 gap analysis and support
  • Disaster recovery planning
Request a quote
Proof

Trusted by businesses that stay with us for years.

Working in digital services myself, ThinkTech have been an invaluable provider. My first port of call for many technical services, especially complex email operations where Dan has a wealth of experience. I would, and regularly do, recommend them to anyone needing IT or online services.

Joe Evans, Technical Director

We have worked with ThinkTech for around 10 years and have been very happy with the level of support and commitment they put in. I would highly recommend them for any of your IT requirements.

Anthony Cicchirillo, Director · Anthony Lettings

We have been using ThinkTech for a few years now and they have been very helpful with all our IT concerns, from new PC installation and upgrades to security and general IT problems. Good advice too, highly recommended.

Director · Property firm

We are very happy with the service and level of support we have received, would highly recommend.

Director · Design agency
Questions

Straight answers to the questions we get asked most.

Do you only cover Hertfordshire and Essex?
IT support and on-site work centre on Hertfordshire, Essex and North London. Security, compliance and web work are delivered across the UK.
Can you take over from our current IT provider?
Yes. We audit what you have, document it, and move you across with no loss of service.
What does managed IT cost?
Per user, per month, tailored to your headcount and systems after a short audit. You get fixed, predictable pricing.
Can you help us pass Cyber Essentials?
Yes, we prepare you and certify you, and we can do the underlying security work too.
Do you really build websites as well as run IT?
Yes. We build modern sites and web apps and host and maintain them ourselves, which is unusual for an IT company and is the point.
How quickly do you respond to issues?
Within our standard support SLA, with proactive monitoring that often catches problems before you report them.
Do you provide phone systems?
Yes, cloud phone systems and VoIP including 3CX and Microsoft Teams Phone, keeping your existing numbers.
What happens to our data if disaster strikes?
Automated, tested, off-site backups and a documented recovery plan get you trading again quickly.
Are we tied into a long contract?
No. We earn the work each month rather than locking you in. Managed IT runs on a rolling basis with a sensible notice period, and project work is quoted and agreed up front. If we are not doing a good job, you are free to leave.
Can you build us an app as well as a website?
Yes. We build custom web apps and mobile apps, not just brochure sites. A recent example is an offline survey app for a construction firm that captures inspections on site and syncs them back to the office. If it runs in a browser or on a phone, we can build it.
Do you support remote and hybrid teams?
Yes, that is most of our work now. We set up Microsoft 365, secure remote access and cloud phones so your team works the same way at home, in the office or on site. Support is remote first, so help does not depend on someone driving out to you.
Will moving to a cloud phone system keep our existing numbers?
Yes. We port your existing numbers across, so customers carry on calling the same number. We map your call routing first, who rings and what happens out of hours, then make the switch with no gap. Adding a new starter afterwards takes a couple of clicks.
Do you host the websites you build, or hand them over?
We host and maintain them ourselves. The same team that runs your IT looks after your site, so it stays fast and secure and there are no agency handovers. The content, the code and the hosting are all in your name, so you are never locked in.
How do you price managed IT?
Per user, per month, after a short audit of your headcount and systems. The price is fixed and predictable, with support, security and backup included rather than billed by the hour. You know what you are paying before you commit.
Do you help with cyber insurance requirements?
Yes. Insurers increasingly ask for multi-factor authentication, tested backups, endpoint protection and often Cyber Essentials before they will quote. We put those controls in place and give you the evidence to answer the questions honestly, which usually helps your premium too.
What happens after we get in touch?
One of us, usually Dan, calls you back for a short, no-obligation chat about what is slowing you down. If it makes sense to go further, we audit what you have and come back with a clear plan and fixed pricing. No pressure and no sales script.
Let’s talk

Tell us what is slowing you down.

A short, no obligation call. Daily IT headaches, a security requirement from a client or insurer, a phone system due for renewal, or a website that needs rebuilding. We will tell you straight what we would do.